Refund Policy

Refund Policy

At Afreen Foundation, we deeply appreciate the generosity and support of our donors and well-wishers. Donations received are used to support our social welfare initiatives, community development programs, and charitable activities.

1. General Policy

All donations made to Afreen Foundation are voluntary contributions intended to support our mission and projects. As donations are used to fund charitable programs, they are generally non-refundable.

2. Exceptional Circumstances

Refund requests may be considered only under exceptional circumstances such as:

• Duplicate transactions or accidental multiple payments.

• Incorrect donation amount entered due to technical error.

• Unauthorized payment made using your payment method.

3. Refund Request Process

If you believe a donation was made in error and would like to request a refund, please contact us within 7 days of the transaction date. When submitting a request, kindly provide the following details:

• Donor Name

• Transaction ID or Payment Reference

• Date of Donation

• Amount Donated

• Reason for Refund Request

4. Processing of Refunds

If the refund request is approved, Afreen Foundation will initiate the refund process. The refunded amount will be credited back to the original payment method used during the donation. Processing time may vary depending on the payment gateway or bank.

5. Contact for Refund Requests

For any refund-related queries or requests, please contact us through the contact form available on our website or through the official contact details listed on the website.

6. Policy Updates

Afreen Foundation reserves the right to modify or update this Refund Policy at any time. Any changes will be reflected on this page.

Afreen Foundation
Committed to serving communities and supporting meaningful social initiatives.